Privacy Policy
Big Guys Entertainment (“Big Guys Entertainment,” “we,” “us,” or “our”) operates https://bigguysentertainment.com (the “Site”). This Privacy Policy explains how we collect, use, and share information when you visit our Site, submit an inquiry, or otherwise interact with us.
Questions? Email
1) Information We Collect
A) Information you provide to us
When you contact us or submit an inquiry form, we may collect:
- Name, email address, phone number
- Event details (date, location, venue, services requested, etc.)
- Any message content or files you choose to send (if applicable)
B) Information collected automatically
When you browse the Site, we may automatically collect:
- IP address and general location (city/region)
- Browser type, device type, operating system
- Pages viewed, time spent on pages, and clicks
- Referring/exit pages
This information is collected using cookies and similar technologies, including Google Analytics and embedded content (like YouTube).
2) How We Use Your Information
We use information to:
- Respond to inquiries, provide quotes, and communicate about services
- Manage leads and customer communication through our CRM system
- Deliver services you request (booking, planning, coordination, etc.)
- Operate, maintain, and improve the Site
- Measure traffic and understand Site usage (analytics)
- Prevent spam, fraud, and abuse, and maintain Site security
- Comply with legal, accounting, and tax obligations
3) CRM and Inquiry Forms
Inquiry forms on the Site connect to a customer relationship management (CRM) system so we can track inquiries, respond, and manage bookings.
When you submit an inquiry, the information you provide may be stored in our CRM and used to communicate with you about your request. We use reasonable safeguards and limit access to people who need the information to do their jobs.
4) Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Make the Site work properly
- Remember preferences
- Understand visitor behavior and improve content
- Support analytics and embedded features
You can control cookies in your browser settings. If you disable cookies, parts of the Site may not function as intended.
5) Google Analytics
We use Google Analytics to understand how visitors use the Site. Google Analytics may collect information such as your IP address, device information, and browsing activity, and uses cookies or similar technologies to generate reports for us.
Google may use the collected data according to its own policies. You can use Google’s tools to control or opt out of certain analytics tracking.
6) Embedded YouTube Videos
Some pages include videos embedded from YouTube. When you view a page with an embedded YouTube video, YouTube/Google may collect data about your device and interactions (for example, whether you played the video), and may set or read cookies—especially if you are signed into a Google account.
Those interactions are governed by Google/YouTube’s privacy practices.
7) Payments (Square, PayPal, Venmo, Apple Pay, Google Pay)
Payments are processed by third-party providers:
- Square (including Apple Pay and Google Pay processed through Square)
- PayPal
- Venmo (which may be provided via Venmo and/or PayPal services depending on how you pay)
We do not store your full payment card number or full financial account details on our Site. Payment details are handled by the payment provider under their privacy policies and security practices.
We may receive limited information needed for business purposes, such as payment status, payer name, transaction identifiers, and contact details for receipts, bookkeeping, and customer support.
8) How We Share Information
We share information only when necessary, including:
- Service providers that help us operate the Site and business (hosting, analytics, CRM, communications tools)
- Payment processors to complete transactions (Square, PayPal, Venmo)
- Legal and safety reasons to comply with law, enforce agreements, or protect rights/safety
- Business transfers if the business is reorganized, merged, or sold (rare, but possible)
We do not sell your personal information.
9) Email and Communications
If you contact us, we may keep your message and contact details to respond and provide service. If we send marketing messages, you can opt out at any time via an
unsubscribe link (if included) or by emailing
10) Data Retention
We retain personal information only as long as needed for:
- Responding to inquiries and providing services
- Maintaining business, accounting, and tax records
- Handling disputes and enforcing agreements
- Meeting legal obligations
You may request deletion of certain information, but we may retain records where required or reasonably necessary for legitimate business purposes (for example, financial recordkeeping).
11) Your Rights and Choices
Depending on where you live, you may have rights to:
- Access the personal information we hold about you
- Request correction or deletion
- Object to certain processing or request restrictions
- Withdraw consent where consent is the basis for processing
To make a request, email
12) Children’s Privacy
This Site is not intended for children under 13 (and in some regions, under 16). We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us and we will delete it.
13) Security
We use reasonable safeguards designed to protect personal information. However, no internet transmission or electronic storage is completely secure.
14) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Site after changes means you accept the updated policy.
15) Contact Us
Big Guys Entertainment
Website: https://bigguysentertainment.com
Email:
- Last updated on .